Responsible Gaming
Our Commitment to Responsible Gaming
At Playamo, we are committed to promoting responsible gaming practices. Gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes problematic.
Age Verification
Playamo is strictly for players aged 18 years or over. We comply with all Australian gambling regulations and verify the age of all users during registration. By accessing our site, you confirm that you are of legal age to gamble in your jurisdiction.
Warning Signs of Problem Gambling
Please be aware of these warning signs that may indicate problem gambling:
- Chasing losses by gambling more to recover lost money
- Hiding or lying about the extent of your gambling
- Gambling with money needed for essential expenses (rent, bills, food)
- Neglecting family, work, or personal relationships due to gambling
- Experiencing anxiety or depression related to gambling
- Unable to stop or reduce gambling despite wanting to
- Borrowing money to fund gambling activities
- Gambling to escape problems or negative emotions
- Increased tolerance—needing to gamble with larger amounts for the same effect
Self-Help Tools Available at Playamo
Playamo provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you can lose during a gaming session
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Session Time Limits: Set the maximum duration for your gaming sessions
- Self-Exclusion: Voluntarily exclude yourself from your account for a period of time or permanently
To access these tools, please visit your account settings or contact our customer support team.
Support Organizations in Australia
If you or someone you know is struggling with problem gambling, help is available:
Primary Support for Australia
Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support services for people affected by problem gambling in Australia.
Additional International Resources
GamCare (United Kingdom)
Website: www.gamcare.org.uk
Support for problem gambling across the UK.
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling in the UK.
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Information and resources for responsible gambling in Canada.
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Help line: 1-800-522-4700
Support and resources for problem gambling in the USA.
If You Need Help
If you recognise any warning signs in your own behaviour or that of someone close to you, please reach out for support immediately. Problem gambling is a serious issue, but help is available and recovery is possible.
Do not hesitate to contact Gambling Help Online or another support organization listed above.
Contact Playamo Support
Our customer support team can assist with accessing responsible gaming tools or discuss concerns about your account. Please contact us through your account or visit our support page on Playamo.